Self-service Active Directory Password Reset tool allows end users to reset passwords without calling the help desk, lowering IT support costs by 40%
A simple tool that reduces the number of help desk password tickets by 40%
Active Directory Password Resets are the leading source of service desk calls. Verismic AD Password Reset is a self service password reset tool that empowers end users to control and reset personal passwords without calling the help desk. Password Reset delivers instant benefits to all parts of the organization.
With Verismic’s Self Service Password Reset staff no longer needs to verify employee identity over the telephone for password management; instead, users confirm who they are through challenge questions before they’re allowed to securely reset their password.
Self Service from the Login Screen
Avoid employee downtime
End user identify verification
Reduce IT support costs by 40%
Lower the Cost of Password Administration
Self Service Password Reset centralized console reduces the number of calls to the help desk for password resets and account unlocks for lower administration costs and better help desk response time on other critical IT Issues
Double-blind challenge questions provide superior security over help desk’s attempt to verify user identity over the phone before they perform a password reset or unlock an account
Eliminates the need for employees to wait for password resets and account unlocks. At the same time, help desk staff can performing more critical tasks rather than password resets